---
title: "Management Card Override Issue | Digilock Support"
slug: "does-not-override-with-a-management-card"
description: "Troubleshoot Digilock Pivot Pro+ locks not overriding with a management card. Learn how to program cards for Shared Use and Assigned Use models."
updated: 2025-11-07T17:06:34Z
published: 2025-11-07T17:06:34Z
canonical: "support.digilock.com/does-not-override-with-a-management-card"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does not override with a Management Card

The lock does not recognize the Management Card.

For Shared Use Pivot Pro+ locks, follow the [How to add Management Cards to a Shared Use Pivot Pro+ locks](https://support.digilock.com/docs/how-to-add-management-cards-to-a-shared-use-pivot-pro-lock) instructions to program the Management Card to the lock.

For Assigned Use Pivot Pro+ locks, follow the [How to add Management Cards to an Assigned Use Pivot Pro+ locks](https://support.digilock.com/docs/how-to-add-management-cards-to-an-assigned-use-pivot-pro-lock) instructions to program the Management Card to the lock.

For immediate access, override with another valid Management Card.

Placing your hand near the Pivot Pro+ RFID reader will make **the LED flash red**.

Shared Use is perfect for environments where multiple users need temporary access. An RFID credential allows anyone to occupy the unit, and once unlocked and vacated, it's available for the next user.

Shared Use Pivot Pro+ units are available when the LED is green, and occupied when the LED is red.

Placing your hand near the Pivot Pro+ RFID reader will make **the LED flash green**.

Assigned Use is ideal for personal or dedicated access, where a specific individual or group is given an RFID credential to open a designated unit. The unit remains locked until the assigned user unlocks it using their credential.

Assigned Use Pivot Pro+ units will always have a red LED.