---
title: "Won't override with the Programming Key"
slug: "does-not-override-with-the-programming-key"
description: "Programming Key not working? Use the Replacement Programming Key to override Shared or Assigned Use locks, or follow override instructions per lock type."
updated: 2026-06-15T17:55:24Z
published: 2026-06-15T17:55:24Z
canonical: "support.digilock.com/does-not-override-with-the-programming-key"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does not override with the Programming Key

The lock does not recognize the Programming Key. If the Programming Key has been replaced, override with the Replacement Programming Key.

**Keypad:** Follow the [Override a Shared Use lock with the Programming Key](/v1/docs/how-to-override-a-keypad-lock#override-a-shared-use-lock-with-a-manager-key) or [Override an Assigned Use lock with the Programming Key](/v1/docs/how-to-override-a-keypad-lock#override-an-assigned-use-lock-with-the-programming-key) instructions.

**RFID:** Follow the [Override a Shared Use lock with the Programming Key](/v1/docs/how-to-override-an-rfid-lock#override-a-shared-use-lock-with-the-programming-key) or [Override an Assigned Use lock with the Programming Key](/v1/docs/how-to-override-an-rfid-lock#override-an-assigned-use-lock-with-the-programming-key) instructions.

Contact [Digilock Support](https://www.digilock.com/contact/support/) for additional assistance.

![Programming Key](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/key_program-01-300dpi.png?sv=2026-02-06&spr=https&st=2026-11-10T06%3A45%3A33Z&se=2026-11-10T07%3A45%3A33Z&sr=c&sp=r&sig=tyMEw2jj5tPxR0rlbvGzZt6Ut3DGqSuThrrGiljPwF8%3D)

- Overrides user access
- Allows management inspection
- Provides external power
- Programs Manager Keys to the lock
- Sets lock functionality if applicable (lock must be a keypad with a Deadbolt)