---
title: "Programming Card Not Recognized | Digilock Support"
slug: "does-not-recognize-the-programming-card"
description: "Find solutions for a Digilock Pivot Pro+ lock not recognizing its programming card. Discover steps for replacement cards and how to get help."
updated: 2026-06-05T15:10:45Z
published: 2026-06-05T15:10:45Z
canonical: "support.digilock.com/does-not-recognize-the-programming-card"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Does not recognize the Programming Card

The lock does not recognize the Programming Card. If the Programming Card has been replaced, use the Replacement Programming Card. Contact [Digilock Support](https://www.digilock.com/contact/support/) for additional assistance.

![D6-PPP-RFID-CARD-PROGRAMMING-00](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/D6-PPP-RFID-CARD-PROGRAMMING-00.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A24Z&se=2026-11-10T17%3A31%3A24Z&sr=c&sp=r&sig=thBJAz%2Foerh%2B582FKCBbHK3SDVrDpwQhBjmOAmJx9UI%3D)

Used to program and Express Register Management Cards to a Pivot Pro+ lock.