---
title: "Operate a Pivot Pro+ lock in Shared Use"
slug: "how-to-operate-a-pivot-pro-lock-in-shared-use"
description: "Learn how to operate the Pivot Pro+ lock in Shared Use with RFID credentials, ensuring secure access and easy vacating with LED indicators."
updated: 2025-09-15T20:30:12Z
published: 2025-09-15T20:30:12Z
canonical: "support.digilock.com/how-to-operate-a-pivot-pro-lock-in-shared-use"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to operate a Pivot Pro+ lock in Shared Use

These instructions are for operating a Pivot Pro+ lock in Shared Use. For Pivot Pro+ locks in Shared Use, the locks are available when they have a green LED, and any user can use the available lock. A lock is operated by presenting any compatible User RFID Credential or User Digilock Mobile Access Credential. Once occupied, the lock will have a red LED. The same User Credential must be used to unlock the lock. Once vacated and the door is secured, the lock is available and will display a green LED.

### Operate with a User RFID Credential

*The images shown are for illustration purposes only and may not be an exact representation of your product.*

**To Occupy:**

1. Present any User RFID Credential to the lock.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-usercrd-door-closed-led-green-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
2. The door will disengage, and the LED will flash red.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-spring-open-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
3. To secure, firmly push the door shut until it clicks into place. The LED will turn red to indicate it is occupied.

> [!NOTE]
> **NOTE:** If the door is not closed within 5 minutes, the LED will turn back to green (available state), and the credential will not be retained.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-closing-hand-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

**To Vacate:**

1. Present the same User RFID Credential to the lock.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-usercrd-door-closed-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
2. The door will disengage, and the LED will turn green.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-spring-open-led-green-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
3. To secure, firmly push the door shut until it clicks into place. The LED will flash red then turn green to indicate that it is available.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-closing-hand-led-green-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

### Operate with a User Digilock Mobile Access Credential

> [!NOTE]
> **NOTE:** A User Digilock Mobile Access Credential will only operate one lock at a time. If the lock does not recognize the User Digilock Mobile Access Credential, it may already be occupying another lock. Follow the instructions to [Reset a Digilock Mobile Access Credential](/v1/docs/reset-a-digilock-mobile-access-credential). If you need to download the Digilock Mobile Access app, [click here](https://qrco.de/Digilockmobileaccess).

*The images shown are for illustration purposes only and may not be an exact representation of your product.*

**To Occupy:**

1. Tap the Press to Start button on any User Digilock Mobile Access Credential.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-dma-pressStart-door-closed-led-green-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
2. Present hand to lock, the LED will flash red. Remove hand.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-hand-door-closed-led-red-hand-present-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
3. Present the User Digilock Mobile Access Credential to the lock.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-dma-prsntCrdntl-door-closed-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
4. The door will disengage, the LED will flash red, and the User Digilock Mobile Access Credential will show that it has successfully unlocked.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-dma-unlock-success-door-open-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
5. To secure, firmly push the door shut until it clicks into place. The LED will turn red to indicate that it is occupied.

> [!NOTE]
> **N****OTE:** If the door is not closed within 5 minutes, the LED will turn back to green (available state), and the credential will not be retained.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-closing-hand-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

**To Vacate:**

1. Tap the Press to Start button on the same User Digilock Mobile Access Credential.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-dma-pressStart-door-closed-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
2. Present hand to lock, the LED will flash red. Remove hand.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-hand-door-closed-led-red-hand-present-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
3. Present the User Digilock Mobile Access Credential to the lock.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-dma-prsntCrdntl-door-closed-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
4. The door will disengage, the LED will turn green, and the User Digilock Mobile Access Credential will show that it has successfully unlocked.![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-dma-unlock-success-door-open-led-green-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)
5. To secure, firmly push the door shut until it clicks into place. The LED will flash red then turn green to indicate that it is available.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-closing-hand-led-green-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

Placing your hand near the Pivot Pro+ RFID reader will make **the LED flash red**.

Shared Use is perfect for environments where multiple users need temporary access. An RFID credential allows anyone to occupy the unit, and once unlocked and vacated, it's available for the next user.

Shared Use Pivot Pro+ units are available when the LED is green, and occupied when the LED is red.

![rfid-credentials-user-lf-tr](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/rfid-credentials-user-lf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

A User RFID Credential is used to operate a lock and is available as an RFID card, RFID fob, RFID sticker, RFID wristband, and Digilock Mobile Access.

![dma-credential-ff](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/dma-credential-ff.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

A User Digilock Mobile Access Credential is used to operate a lock with a smart phone using the Digilock Mobile Access app.

![ppp-basic-usercrdntls-multiple-lf-tr](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-usercrdntls-multiple-lf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A26Z&se=2026-11-10T17%3A31%3A26Z&sr=c&sp=r&sig=WtvfwkAVXCenfrH7078ZDAm1POOCFtHvZqqcBNE%2BO8U%3D)

A Pivot Pro+ User Credential is used to operate a lock and is available as an RFID card, RFID fob, RFID sticker, RFID wristband, and Digilock Mobile Access.