---
title: "Override Pivot Pro+ in Assigned Use | Digilock Guide"
slug: "how-to-override-a-pivot-pro-lock-in-assigned-use"
description: "Override an Assigned Use Pivot Pro+ lock with a valid Management Card to access or clear locker users."
updated: 2025-11-07T17:07:59Z
published: 2025-11-07T17:07:59Z
canonical: "support.digilock.com/how-to-override-a-pivot-pro-lock-in-assigned-use"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to override a Pivot Pro+ lock in Assigned Use

Overriding a Pivot Pro+ lock allows authorized personnel to access the lock by using a valid Management Card. This is useful in situations where a user misplaces their User Credential or forgets which locker they have access to.

### Override with a Management Card

> [!NOTE]
> **NOTE:** The lock will keep the previous user assigned to the lock.

*The images shown are for illustration purposes only and may not be an exact representation of your product.*

1. Present a valid Management Card to the lock. The LED will flash green.

![ppp-basic-mngrcrd-single-door-closed-led-green-rf-tr_842x729.png](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-mngrcrd-single-door-closed-led-green-rf-tr_842x729.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A23%3A25Z&se=2026-11-10T17%3A23%3A25Z&sr=c&sp=r&sig=om3iKdpIh1XOF0Qc0E4ScZlQkJPTzZ6GneIu%2FL39fJU%3D)
2. The door will disengage and the LED will turn red.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-spring-open-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A23%3A25Z&se=2026-11-10T17%3A23%3A25Z&sr=c&sp=r&sig=om3iKdpIh1XOF0Qc0E4ScZlQkJPTzZ6GneIu%2FL39fJU%3D)
3. If you want to keep the previous user’s occupancy, firmly push the door shut until it clicks into place. The LED will flash green, then turn red.

If you want to clear the previous user’s occupancy, follow the [How to remove User Credentials from an Assigned Use Pivot Pro+ lock](https://support.digilock.com/docs/how-to-remove-user-credentials-from-an-assigned-use-pivot-pro-lock) instructions.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-door-closing-hand-led-red-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A23%3A25Z&se=2026-11-10T17%3A23%3A25Z&sr=c&sp=r&sig=om3iKdpIh1XOF0Qc0E4ScZlQkJPTzZ6GneIu%2FL39fJU%3D)

![D6-PPP-RFID-CARD-MANAGEMENT-00](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/D6-PPP-RFID-CARD-MANAGEMENT-00.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A23%3A25Z&se=2026-11-10T17%3A23%3A25Z&sr=c&sp=r&sig=om3iKdpIh1XOF0Qc0E4ScZlQkJPTzZ6GneIu%2FL39fJU%3D)

- Operates Pivot Pro+ locks
- Overrides user access
- Provides management inspection
- Assigns User Credentials (Assigned Use)

![ppp-basic-usercrdntls-multiple-lf-tr](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/ppp-basic-usercrdntls-multiple-lf-tr.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A23%3A25Z&se=2026-11-10T17%3A23%3A25Z&sr=c&sp=r&sig=om3iKdpIh1XOF0Qc0E4ScZlQkJPTzZ6GneIu%2FL39fJU%3D)

A Pivot Pro+ User Credential is used to operate a lock and is available as an RFID card, RFID fob, RFID sticker, RFID wristband, and Digilock Mobile Access.