---
title: "Remove User Credentials on an RFID lock"
slug: "how-to-remove-user-credentials-on-an-rfid-lock"
description: "Remove all existing User Credentials from an Assigned‑Use RFID lock: use the Manager Key (hold 5 sec, reinsert) to erase credentials—then reassign as needed."
updated: 2025-07-30T15:54:07Z
published: 2025-07-30T15:54:07Z
canonical: "support.digilock.com/how-to-remove-user-credentials-on-an-rfid-lock"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to remove User Credentials on an RFID lock

To remove or replace User Credentials from the RFID locks, all existing User Credentials must be removed. Then, any remaining or replacement credentials must be reassigned using the Manager Key.

Make sure that the lock is set for Assigned Use functionality (a green LED will flash when a hand is presented to an RFID lock).

*The images shown are for illustration purposes only and may not be an exact representation of your product.*

1. Present hand to lock.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-rfid-stand-basic-prsntHnd-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A13%3A16Z&se=2026-11-09T17%3A13%3A16Z&sr=c&sp=r&sig=2sBQhYXkP9Pp0vdPZ4Sz%2FiF0eSIvWQqH8FXSa4WpkP8%3D)
2. Insert and hold a valid Manager Key in place for 5 seconds. The LED will turn on, and a two-tone beep will be heard after 5 seconds.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-rfid-stand-basic-mngrkey-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A13%3A16Z&se=2026-11-09T17%3A13%3A16Z&sr=c&sp=r&sig=2sBQhYXkP9Pp0vdPZ4Sz%2FiF0eSIvWQqH8FXSa4WpkP8%3D)
3. Remove and reinsert the Manager Key. Three sets of two-tone beeps will be heard and the LED will turn off. All previously assigned User Credentials will be removed.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-rfid-stand-basic-mngrkey-in-out-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A13%3A16Z&se=2026-11-09T17%3A13%3A16Z&sr=c&sp=r&sig=2sBQhYXkP9Pp0vdPZ4Sz%2FiF0eSIvWQqH8FXSa4WpkP8%3D)
4. Collect any remaining or replacement User Credentials and follow the [How to assign User Credentials to an RFID lock](/v1/docs/how-to-assign-user-credentials-to-an-rfid-lock) instructions to assign them to the RFID locks.

![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/collect-remaining-rfid-user-crdntls-tr-02.png?sv=2026-02-06&spr=https&st=2026-11-09T16%3A13%3A16Z&se=2026-11-09T17%3A13%3A16Z&sr=c&sp=r&sig=2sBQhYXkP9Pp0vdPZ4Sz%2FiF0eSIvWQqH8FXSa4WpkP8%3D)

Placing your hand near the RFID reader will make the LED flash green.

Assigned Use is ideal for personal or dedicated access, where a specific individual or group is given an RFID credential to open a designated unit. The unit remains locked until the assigned user unlocks it using their credential. Assigned Use locks can be configured with a deadbolt, deadlatch, or cam.