---
title: "No LED Response on Lock | Digilock Troubleshooting"
slug: "no-led-response-when-hand-is-presented-to-the-lock"
description: "Fix no LED response on your Digilock Pivot Pro+ cabinet lock. This guide directs you to check your installation for correct functionality."
updated: 2025-11-07T17:07:11Z
published: 2025-11-07T17:07:11Z
canonical: "support.digilock.com/no-led-response-when-hand-is-presented-to-the-lock"
excludeFromSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# No LED response when hand is presented to the lock

See installation guide to confirm the locks and PDM have been installed properly.