--- title: "How to reset a lock using the Reset Key" slug: "reset-a-lock-using-the-reset-key" description: "Restore your Digilock to factory default using the Reset Key—insert until a two‑tone beep and flashing LED confirm. Reprogram locks promptly to secure them." updated: 2025-07-29T14:44:36Z published: 2025-07-29T14:44:36Z canonical: "support.digilock.com/reset-a-lock-using-the-reset-key" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.digilock.com/llms.txt > Use this file to discover all available pages before exploring further. # Reset a lock using the Reset Key Locks are shipped with factory default settings (operate by pressing "C Button+Key Button" for keypad or by presenting your hand to the lock for RFID). Each lock must be set up to operate with a Programming Key and Manager Key(s). If the programming needs to be erased at any time, the locks can be set back to factory default with a Reset Key. This key is used as a management support tool, and should be kept in a secure place when not in use. In the event that the key is lost or stolen, it is designed to expire 3 weeks from the ship date. Once the key expires, it can no longer be used. ## Resetting a Deadbolt or Deadlatch lock Keypad interfaceRFID interface *The images shown are for illustration purposes only and may not be an exact representation of your product.* 1. Identify locks to be reset and insert the Reset Key into the key slot. A two-tone beep will be heard and the LED will flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-keypad-stand-basic-resetkey-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 2. Repeat Step 1 with each lock needing to be reset. If you hear a single beep, reinsert the key until you hear a two-tone beep and see the LED flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-keypad-stand-basic-resetkey-multi-locks-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 3. To test if the lock is at factory default, press "C Button+Key Button". The deadbolt/deadlatch will throw to the locked or unlocked position. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-keypad-stand-basic-bolt-latch-action-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 4. Once the locks are at factory default, they are not secure and should be programmed as soon as possible. Please reference the [How to set up a keypad lock](/v1/docs/how-to-setup-a-keypad-lock) for programming instructions. *The images shown are for illustration purposes only and may not be an exact representation of your product.* 1. Identify locks to be reset and insert the Reset Key into the key slot. A two-tone beep will be heard and the LED flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-rfid-stand-basic-resetkey-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 2. Repeat Step 1 with each lock needing to be reset. If you hear a single beep, reinsert the key until you hear a two-tone beep and see the LED flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-rfid-stand-basic-resetkey-multi-locks-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 3. To test that the lock is at factory default, present hand to lock. The deadbolt/deadlatch will throw to the locked or unlocked position. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/aspire-rfid-stand-basic-bolt-latch-action-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 4. Once the locks are at factory default, they are not secure and should be programmed as soon as possible. Please reference the [How to set up an RFID lock](/v1/docs/how-to-setup-an-rfid-lock) for programming instructions. --- ## Resetting a Cam lock > [!NOTE] > **NOTE:** The example locks shown below are in the locked position. Keypad interfaceRFID interface *The images shown are for illustration purposes only and may not be an exact representation of your product.* 1. Identify locks to be reset and insert the Reset Key into the key slot. A two-tone beep will be heard and the LED will flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/versa-keypad-stand-basic-resetkey-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 2. Repeat Step 1 with each lock needing to be reset. If you hear a single beep, reinsert the key until you hear a two-tone beep and see the LED flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/versa-keypad-stand-basic-resetkey-multi-locks-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 3. To test if the lock is at factory default, press "C Button+Key Button". The lock should engage to allow the knob to be turned to the locked or unlocked position. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/versa-keypad-stand-basic-action1-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 4. Once the locks are at factory default, they are not secure and should be programmed as soon as possible. Please reference the [How to set up a keypad lock](/v1/docs/how-to-setup-a-keypad-lock) for programming instructions. *The images shown are for illustration purposes only and may not be an exact representation of your product.* 1. Identify locks to be reset and insert the Reset Key into the key slot. A two-tone beep will be heard and the LED will flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/versa-rfid-stand-basic-resetkey-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 2. Repeat Step 1 with each lock needing to be reset. If you hear a single beep, reinsert the key until you hear a two-tone beep and see the LED flash. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/versa-rfid-stand-basic-resetkey-multi-locks-in-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 3. To test that the lock is at factory default, present hand to the lock. The lock should engage to allow the knob to be turned to the locked or unlocked position. ![](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/versa-rfid-stand-basic-action1-rf-tr.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) 4. Once the locks are at factory default, they are not secure and should be programmed as soon as possible. Please reference the [How to set up an RFID lock](/v1/docs/how-to-setup-an-rfid-lock) for programming instructions. Locks set to factory default can be operated by doing one of the following. **Keypad locks:** Operate by pressing "C Button+Key Button". **RFID locks:** Operate by presenting your hand to the lock. ![C Button](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/digiNormal-image-C_button-01.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) ![Key Button](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/digiNormal-image-Key_button-01.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) ![Programming Key](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/key_program-01-300dpi.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) - Overrides user access - Allows management inspection - Provides external power - Programs Manager Keys to the lock - Sets lock functionality if applicable (lock must be a keypad with a Deadbolt) ![Manager Key](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/key_manager-01.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) - Overrides user access - Allows management inspection - Provides external power - Sets lock functionality if applicable (lock must be a keypad with a Deadbolt) ![Reset Key](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/key_reset-01-300dpi.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) A management support tool used to reset locks to factory default. ![5G-rearunit-deadbolt-highlight-02](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/5G-rearunit-deadbolt-highlight-02.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) A solid, motor-driven bolt that extends into the locker frame. ![5G-rearunit-deadlatch-highlight-02](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/5G-rearunit-deadlatch-highlight-02.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) A spring-loaded bolt that automatically secures when the door closes. It requires a valid credential to open but doesn’t need manual locking. ![rearunit-cam-highlight](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/rearunit-cam-highlight.png?sv=2026-02-06&spr=https&st=2026-11-07T16%3A11%3A09Z&se=2026-11-07T17%3A11%3A09Z&sr=c&sp=r&sig=HGMkJ%2BLwmLoesGypsTkJmw%2BFkNFb82%2BWGBqxY6EQ6Uo%3D) A rotating metal piece that engages or disengages the lock when turned. Locks with a Cam have a knob or handle to manually rotate the mechanism. Note: A flat cam is shown for illustrative purposes.