---
title: "Three wrong code attempts?"
slug: "what-happens-after-three-wrong-code-attempts"
description: "https://support.digilock.com/docs/what-happens-after-three-wrong-code-attempts"
updated: 2025-07-28T21:56:50Z
published: 2025-07-28T21:56:50Z
canonical: "support.digilock.com/what-happens-after-three-wrong-code-attempts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.digilock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What happens after three wrong code attempts?

After three consecutive incorrect User Code entries to unlock, the keypad lock will go into "Sleep Mode" for one minute and for an additional minute for each subsequent incorrect entry. The keypad is disabled while in "Sleep Mode". A valid Manager Key may be used to override and unlock while the lock is in "Sleep Mode". For overriding instructions, go to [Override a Shared Use lock with a Manager Key](/v1/docs/how-to-override-a-keypad-lock#override-with-a-manager-key) or [Override an Assigned Use lock with a Manager Key](https://support.digilock.com/docs/how-to-override-a-keypad-lock#override-with-a-manager-key1).

![Manager Key](https://cdn.us.document360.io/43e2fe2d-295f-490f-80b5-6c5ccfc382bb/Images/Documentation/key_manager-01.png?sv=2026-02-06&spr=https&st=2026-11-10T16%3A31%3A25Z&se=2026-11-10T17%3A31%3A25Z&sr=c&sp=r&sig=F70y0Bx3RpyG3RkfhrALhCV9XbZp3%2BkYD4gkscqT12g%3D)

- Overrides user access
- Allows management inspection
- Provides external power
- Sets lock functionality if applicable (lock must be a keypad with a Deadbolt)