All Cleo locks must be registered to a Llave Flex for electronic key operation/management. If the programming needs to be erased at any time, the locks can be reset with a Cleo Llave de Reinicio.
The Cleo Reset Key is a support tool that can be ordered from Digilock after troubleshooting with el Servicio de Asistencia de Digilock. It should be kept in a secure place when not in use. In the event that the key is lost or stolen, it is designed to expire 3 weeks from the ship date. Once the key expires, it can no longer be used.
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Identify locks to be reset and insert the Reset Key into the key slot. A click will be heard.
Knob in the locked position
Knob in the unlocked position
Repeat Step 1 with each lock that needs to be reset.
NOTE: If you do not hear a click, reinsert the key until the click is heard.
Once the Cleo locks are at Iniciales, they are no longer registered to a Flex Key. Please reference the How to set up a Cleo lock for programming instructions.
