Reset a Cleo lock using the Reset Key

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All Cleo locks must be registered to a Clé Flex for electronic key operation/management.  If the programming needs to be erased at any time, the locks can be reset with a Cleo Clé de réinitialisation.

The Cleo Reset Key is a support tool that can be ordered from Digilock after troubleshooting with l'assistance Digilock.  It should be kept in a secure place when not in use. In the event that the key is lost or stolen, it is designed to expire 3 weeks from the ship date. Once the key expires, it can no longer be used.

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  1. Identify locks to be reset and insert the Reset Key into the key slot.  A click will be heard.

    Knob in the locked position

    Knob in the unlocked position

  2. Repeat Step 1 with each lock that needs to be reset.

    NOTE: If you do not hear a click, reinsert the key until the click is heard.

  3. Once the Cleo locks are at Paramètres d’usine, they are no longer registered to a Flex Key. Please reference the How to set up a Cleo lock for programming instructions.