There are two primary reasons that may cause a keypad lock to become unresponsive.
Deadbolt, Deadlatch, and Cam keypad locks
The keypad lock may be in "Sleep Mode" or the batteries may need to be replaced. For immediate access, override with a valid Manager Key.
Deadbolt and Deadlatch keypad locks
The front unit may not be properly connected to the rear unit. Remove the keypad lock from the door and check the connection.
A solid, motor-driven bolt that extends into the locker frame.
A spring-loaded bolt that automatically secures when the door closes. It requires a valid credential to open but doesn’t need manual locking.
A rotating metal piece that engages or disengages the lock when turned. Locks with a Cam have a knob or handle to manually rotate the mechanism.
Note: A flat cam is shown for illustrative purposes.
- Operates the lock
- Overrides user access
- Allows management inspection
- Provides external power
- Assigns User Credentials
Pressing the Key Button on the keypad will make the LED flash red.
Shared Use is perfect for environments where multiple users need temporary access. A code, or key allows anyone to use the unit, and once unlocked is available for the next user. Locks configured in Shared Use may feature either a deadbolt or cam locking mechanism.
Pressing the Key Button on the keypad will cause the LED to flash green.
Assigned Use is ideal for personal or dedicated access, where a specific individual or group is given a unique code or key to open a designated unit. The unit remains locked until the assigned user unlocks it using their credential. Assigned Use locks can be configured with a deadbolt, deadlatch, or cam.