The Pivot Pro+ locks must be reprogrammed to prevent lost/stolen cards from operating the lock.

Contact {{glossary.Digilock Support}} to purchase a Replacement Programming Card.

Go to any lock operated by the lost/stolen Management Cards. Present hand to lock and hold for 5 seconds. The LED will flash green, then turn red and beep after 5 seconds.
Remove hand. While the LED is flashing green, present the Programming Card. The LED will turn red and beep, followed by flashing green again.
While the LED is flashing green, present the Programming Card again. The LED will stop flashing, beep twice, then turn red. All previously programmed Management Cards will be erased.
Collect any remaining or replacement Management Cards and follow the How to add Management Cards to an Assigned Use Pivot Pro+ lock instructions to program them to the Assigned Use Pivot Pro+ locks.

Does not recognize the Programming Card