How to override a Pivot Pro+ lock in Assigned Use

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Overriding a Pivot Pro+ lock allows authorized personnel to access the lock by using a valid Management Card. This is useful in situations where a user misplaces their User Credential or forgets which locker they have access to.

Override with a Management Card

NOTE: The lock will keep the previous user assigned to the lock.

The images shown are for illustration purposes only and may not be an exact representation of your product.

  1. Present a valid Management Card to the lock. The LED will flash green.

    ppp-basic-mngrcrd-single-door-closed-led-green-rf-tr_842x729.png

  2. The door will disengage and the LED will turn red.

  3. If you want to keep the previous user’s occupancy, firmly push the door shut until it clicks into place. The LED will flash green, then turn red.

    If you want to clear the previous user’s occupancy, follow the How to remove User Credentials from an Assigned Use Pivot Pro+ lock instructions.