How to remove User Credentials from an Assigned Use Pivot Pro+ lock

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To remove or replace User Credentials from the Pivot Pro+ locks, all existing User Credentials must be removed. Then, any remaining or replacement credentials must be reassigned using the Management Card.

Make sure that the lock is set for Assigned Use functionality (a green LED will flash when a hand is presented to the RFID reader).

  1. Present hand to lock and hold for 5 seconds. The LED will flash green, then turn red and beep after 5 seconds.

  2. Remove hand. While the LED is flashing green, present a valid Management Card. The LED will turn red and beep, followed by flashing green again.

  3. While the LED is flashing green, present a valid Management Card again. The LED will stop flashing, beep twice, then turn red. All previously programmed User Credentials will be erased.

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  4. Collect any remaining and replacement User Credentials and follow the How to assign User Credentials to an Assigned Use Pivot Pro+ lock instructions to assign them to the Pivot Pro+ locks.