How to replace the Programming Key and Manager Credentials on an RFID lock

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The RFID locks must be reprogrammed to prevent lost/stolen keys from operating the lock.

How to replace the Programming Key

  1. Note the order or serial number (found on the lock’s rear unit or body). Click here for more information.

  1. Contact Digilock Support to purchase a Replacement Programming Key.


How to replace Manager Credentials

To remove or replace Manager Credentials from the RFID locks, all existing Manager Credentials must be removed. Then, any remaining or replacement credentials must be re-added using the Programming Key.

The images shown are for illustration purposes only and may not be an exact representation of your product.

  1. Go to any lock operated by the lost/stolen Manager Credentials.

  2. Insert and hold the Programming Key in place for 5 seconds. The LED will turn on, and a two-tone beep will be heard after 5 seconds.

  3. Once the two-tone beeps are heard, remove key then reinsert key. The LED will flash.

  4. Remove the Programming Key and insert again. Three sets of two-tone beeps will be heard and the LED will turn off. All previously programmed Manager Credentials will be removed.

  5. Collect any remaining or replacement Manager Credentials and follow the How to add Manager Credentials to an RFID lock instructions to program them to the RFID locks.