The lock does not recognize the Manager Credential.
Keypad: Follow the How to add Manager Credentials to a keypad lock instructions to program the Manager Credential to the keypad lock. For immediate access, override with another valid Manager Credential or Programming Key.*
RFID: Follow the How to add Manager Credentials to an RFID lock instructions to program the Manager Credential to the RFID lock. For immediate access, override with another valid Manager Credential or Programming Key.**
* For overriding instructions, go to How to override a keypad lock.
** For overriding instructions, go to How to override an RFID lock.
