No LED response when hand is presented to RFID lock

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There are two primary reasons that may cause an RFID lock to become unresponsive.

Deadbolt, Deadlatch, and Cam locks

The batteries may need to be replaced. For immediate access, operate with a valid Manager Key.


Deadbolt and Deadlatch locks

The front unit may not be properly connected to the rear unit. Remove the RFID lock from the door and check the connection.